Privacy Policy
Effective as of May 8, 2024.
Introduction
This privacy policy ("Privacy Policy") explains how Shaped By AI LLC. (“ShapedbyAi,” "our," "we," or "us") collects, uses, and discloses information about you. This Privacy Policy applies when you access and use any of the websites we operate (the "Website" or “Websites”), and other online products and services of ShapedbyAi that link to these terms (collectively, the “Service” or “Services”) and when you contact our customer service team, engage with us on social media, or otherwise interact with us.
There may be additional or other privacy policies that cover how ShapedbyAi collects, uses, and discloses information about you when you engage with our services. Please refer to the privacy policies provided when you sign up to use, or purchase, these products to understand our practices regarding your personal information and how we will use it.
This Privacy Policy also describes your rights as a data subject to inquire about your personal information that we process and describes certain rights that you, as the data subject, have regarding this information.
Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will use it. By accepting this Privacy Policy you agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Contacting us
If you have any questions about this Privacy Policy, please contact us using the following contact information:
ShapedbyAi
4202 Meridian St, Ste 105-106
Bellingham, WA 98226
What information do we collect?
We use your personal information to carry out the obligations arising from providing and improving the Services. This section describes the types and categories of personal information we may collect, and how we may use that information.
Information you provide us directly
We collect information you provide directly to us. For example, you share information directly with us if you create an account profile, fill out a form, make a purchase, contact us via third-party platforms, participate in a contest, promotion, product trial, survey or provide feedback, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, email address, Telegram address, postal address, phone number, the name of the company you work for, links to your profile on social media, any content you may provide, and the products that you or your company develop or may develop in the future, payment information, one or more wallet addresses, other payment information that you may provide, and any other information you choose to provide.
Automatically collected information
When you access or use our Services, or otherwise transact business with us, we automatically collect certain categories of personal information, including:
Transactional Information. When you make a payment, purchase or return, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
Device and Usage Information. We may collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Websites or other Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Websites or other Services. We also may collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message.
Third-Party Account Information. If you are accessing our Services through a third-party account, we will automatically collect certain data from that account.
Information Collected by Cookies and Similar Tracking Technologies. Our Websites may use tracking technologies, such as cookies and web beacons, to distinguish you from other users of the Websites and Services, and to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Websites and your experience, see which areas and features of our Websites are popular, count visits, enable advertising, and provide other Website and Service analytics. We also use cookies to enable us to provide you with the service specifically linked to your user profile when you create one, and are required for the Websites and Services to function. Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Website and Services.
Information Collected by Third-Parties. Our Services may collect information about your use of third-party websites that have enabled integrations with our Services, for example, whether you have clicked on an advertisement, the website address of the site that published this advertisement, and other associated information. This personal information may be combined with other information obtained from advertising networks and other sources to create more accurate data about your viewing and click-through activity with these advertisements. If you believe your personal information has been used in this manner, you should consult the privacy notices posted on the third-party sites for more information about the use of your personal information and your associated rights.
Information we collect from other sources
We also obtain information from other third-party sources. For example, we may collect information about you from identity verification services, data analytics providers, and mailing list providers (if applicable, and where we are permitted to do so). We may combine this information with other information we maintain about you. If we do so, this Privacy Policy governs any combined information that we maintain in a personally identifiable format.
Collection and processing of sensitive information
The Websites and Services do not collect or process ‘sensitive information’, which includes data describing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, data concerning health, and data concerning a natural person’s sex life or sexual orientation.
If you provide account information related to financial institutions and services when interacting or otherwise using one of our contracted payment processors, we do not process this category of data directly.
Certain Services we provide may allow you to enter your own content (“User Generated Content”), for example, when you use one of our chat-based products, fill out a form, or if you send us correspondence via a support channel. If you provide User Generated Content via the Services, you should exercise caution and avoid sharing sensitive information when you do so.
How do we use your personal information?
We use the personal information we have collected for the following purposes:
Provide a secure, personalized experience on our Websites and Services, if and when you create an account profile;
Process transactions and send you related information, including confirmations, receipts, invoices, customer experience surveys, and recall notices;
Provide, maintain, and improve our Websites and Services, including for internal product development purposes to develop new products, to enhance existing ones, and to debug, identify and repair errors;
Send you technical notices, security alerts, and support and administrative messages;
Respond to your comments and questions and provide customer service;
Communicate with you about products, services, trials, surveys, and events offered by ShapedbyAi and others and provide news and information that we think will interest you. See the ‘Communication choices’ section below for information about how to opt out of these communications at any time;
With your approval, enroll you in various surveys, interviews and focus groups in order to receive feedback about your use of our Websites and Services, and gain insights into how we can improve them;
Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards;
To display personalized or targeted content to you, and to display targeted advertising on third-party websites;
Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of ShapedbyAi and others;
Comply with our legal and financial obligations; and
Carry out any other purpose described to you at the time the information was collected.
When do we share personal information?
Except as described in this Privacy Policy, we will not disclose your personal information that we collect on our Websites and Services to third parties without your explicit consent. Therefore, we may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:
We share personal information with vendors, service providers, and consultants that need access to personal information in order to perform services for us, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, identity verification, customer service, and marketing and advertising;
We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of ShapedbyAi, our users, the public, or others;
We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests;
We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;
We may share your personal information for other purposes as described to you or with your consent and at your direction; and
We also share aggregated or de-identified information that cannot reasonably be used to identify you.
We may not impose contractual obligations on third parties with whom we share your information. If you provided consent for us to share your information with third parties, for example to ecosystem partners who may provide you rewards and other incentives, you should consult the privacy notices posted on the third-party sites for more information about the use of your personal information and your associated rights.
Communication choices
If you receive marketing emails from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt-out from receiving marketing emails from us, and any other promotional communications that we may send to you from time to time (e.g., by postal mail) by sending your request to us by email at support@alicialycan.com or by writing to us at the address given in the ‘Contacting Us’ section of this Privacy Policy.
Please be aware that if you opt out of receiving marketing emails from us, it may take up to ten business days for us to process your opt-out request, and you may receive marketing emails from us during that period. Additionally, even after you opt out from receiving marketing messages from us, you will continue to receive security-related, administrative, and transactional messages from us regarding your use of the Services.
SMS Messaging
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from ShapedbyAi for ShapedbyAi. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with ShapedbyAi. ShapedbyAi reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. ShapedbyAi also reserves the right to change the short code or phone number where messages are sent.
Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
You can cancel any time by texting "STOP". After you send the SMS message "STOP", we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from ShapedbyAi again, just sign up as you did the first time and ShapedbyAi will start sending messages to you again.
Info
Text "HELP" at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at info@shapedbyai.com.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at info@shapedbyai.com. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our alicialycan.com/privacy-policy.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.
Rights to access
If you have a user account and profile on our Websites or Services, you have the ability to access and update many categories of personal information that you provide to us by logging in to your account and accessing your account settings. If you wish to access or amend any other personal information we hold about you, you may also contact us at info@shapedbyai.com, or by writing to us at the address given in the ‘Contacting Us’ section of this Privacy Policy. If you request that we delete your account with our Service, we will do so within a reasonable period of time, but we may need to retain some of your personal information in order to satisfy our legal obligations, or where we reasonably believe that we have a legitimate reason to do so.
How long do we keep your personal information for?
We store your personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Aggregated and anonymized data that no longer identifies the user of the Service is maintained for the purposes necessary to provide the Service.
What is our policy on children?
Children’s safety is important to us, and we encourage parents and guardians to take an active interest in the online activities of their children. Our Services are not directed to users under the age of 16, and we do not knowingly collect personal information from children under the age of 16 without obtaining parental consent. If we learn that we have collected personal information from a child under the age of 16 on our Services, we will delete that information as quickly as possible. If you believe that we may have collected any such personal information on our Services, please notify us at info@shapedbyai.com.
California Privacy Notice
Do not track
California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. Because there currently isn’t an industry or legal standard for recognizing or honoring DNT signals, we don’t respond to them at this time. We await the result of work by the privacy community and industry to determine when such a response is appropriate and what form it should take.
California Shine the Light
A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California Customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes, subject to certain exceptions, as defined in California Civil Code Sec. 1798.83. We do not share Personal Information with third parties for the third parties’ direct marketing purposes.
How do we secure your personal information?
To help protect your personal information, we use commercially reasonable steps to protect the information that we collect, including your personal information. The reasonable steps include protecting this data against accidental loss, unauthorized use, and disclosure, and restricting access to personal information by our staff. The Service is hosted by a third-party hosting company that we have determined maintains adequate security controls and utilizes TLS encryption for all internet communication with the Service. We also require all staff that administer and develop the Service to follow industry-standard controls, including strong passwords, the use of anti-virus and anti-malware software, disk encryption, and other best practices.
We use various 3rd party processors to enable us to provide the Service, and as part of our vendor due diligence, we review the security controls these processors have in place and ensure they meet industry standards appropriate for the type of data we collect.
You should keep in mind, however, that the Service utilizes software, hardware, and networks, which from time to time require maintenance and experience problems beyond our control. Note that no data transmission over the public internet or encryption method can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information that you provide to us. You transmit information to us at your own risk.
Updates to this Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our Websites or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.